Welcome to CS Digital! This Refund and Return Policy explains the terms and conditions under which refunds and returns are accepted for our products and services. By using our website and services, you agree to comply with the terms outlined in this policy.
We offer digital courses and services that are delivered electronically. Due to the nature of digital products, refunds are generally not provided after the course or service has been accessed or downloaded.
Refund eligibility is determined on a case-by-case basis. In certain circumstances, such as technical issues or dissatisfaction with the course content, we may consider refund requests. Please contact our customer support at [help@cavilsoft.com] within [number of days, e.g., 7 days] of the purchase date to discuss your situation.
If you have purchased physical goods, such as textbooks or other educational materials, you may be eligible for a return and refund. To be eligible, the item must be unused, in its original packaging, and in the same condition as received.
To initiate a return, please contact our customer support at [help@cavilsoft.com]within [number of days, e.g., 14 days] of receiving the item. We will provide you with instructions on how to return the item.
Refunds will be processed within [number of days, e.g., 7 days] of approval. The refund will be issued using the original payment method used for the purchase.
We do not currently offer exchanges for digital products. For physical goods, exchanges may be considered on a case-by-case basis.
If you have any questions about our Refund and Return Policy, please contact us at [help@cavilsoft.com].